This table compares the various operations services plans that ENKI offers. The basic intent behind all the plans is for your company to benefit from our decades of experience in operating production software applications reliably and efficiently. Even our default plan still allows you access to our experienced staff, although at additional charge. If you allow us to help you, We Won't Let You FailTM.
For all complete service plans (Platinum, Gold, Silver) backups and appropriate monitoring to ensure the delivered SLA is included in the price. Please contact us for specific pricing for your application.
A complete description of all service elements is provided in our Operations Services Description And Terms.
Client OwnedENKI SupportedStorage Not Included
1: Virtual Infrastructure includes compute, storage, and networking resources plus access to those resources2: Standard supported platforms are Linux, Windows, Apache, nginx, PHP, Ruby On Rails, Java (Tomcat, jBoss, Glassfish), .Net3: One hour minimum charge. Business hours requests only. There is a 50% surcharge for requests made outside 9am-5pm Mountain Time4: Database Support only covers non-application-related help on approved databases, provided without direct interaction with end-user data5: Backup services included for up to 10 VMs, additional VMs at $10/mo.
SELF SERVICE PORTALS